Scarlett
Martin
Operational excellence transforms exceptional design into an exceptional client experience.
Operational discipline behind a couture house
Scarlett Martin graduated from Harvard University with a background in business management. She brings strong organizational ability, strategic thinking and a solid understanding of how professional systems support premium client service.
As director of studio operations at MAISON REID, Scarlett manages day-to-day operations, team coordination, client relationship maintenance and project execution. She is committed to aligning modern management principles with the specific demands of a couture studio.
With a disciplined working style, sharp business insight and strong execution, she helps ensure that every step—from client consultation and design development to fabric sourcing and final delivery—runs efficiently and reflects the maison’s standards for quality and service.